A woman has been arrested after allegedly assaulting a staff member Southwest Airlines Who ended up in the hospital on Saturday after the confrontation in Dallas Love Field, the authorities said.
An airline spokesman said a passenger “verbally and physically” assaulted a Southwest Airlines employee during the boarding process from Dallas to LaGuardia Airport in New York.
Dallas police said passenger Ariel Jane Jackson, 32, boarded the plane and had a “verbal altercation” with a flight attendant in the back of the plane.
Dallas Police Department
Police said Jackson then went to the front of the plane, where he encountered a second employee who hit him “with a closed fist on the head.”
Dallas police said the employee was taken to hospital in stable condition, while Jackson has been charged with aggravated battery.
“Southwest Airlines It maintains a zero-tolerance policy regarding any kind of harassment or assault, and we fully support our employee as we cooperate with local authorities regarding this unacceptable incident,” the airline said in a written statement.
The reason for the dispute was not disclosed.
Grace Montgomery writes for News Collective, covering news, politics, business, technology, sport, entertainment, and lifestyle. She focuses on clear, reliable reporting and useful information, helping readers stay informed about current events, emerging trends, and stories that matter.