Red Hat is transforming the partner experience to create greater value for customers

red hat, Announced a transformation of the global partner experience to provide them with greater simplicity, freedom of choice and flexibility. As part of this transformation, Red Hat has modernized its partner engagement model by launching a new software framework, updating tools that enable structured cross-collaboration, and facilitating access to key technology, training, and resources.

IDC predicts that by 2025, 70% of vendors will pursue a customer-led ecosystem orchestration strategy. This suggests that technology providers must achieve greater alignment with partners to deliver the solutions, coordinated services, and implementation flexibility that customers are looking for in the current uncertain IT landscape. To meet these demands, Red Hat is implementing a streamlined approach to its engagement model to provide greater transparency across the ecosystem and implementing a partner program framework specifically designed with the end customer in mind.

The program's modular design will provide partners with more options and flexibility in choosing how to work with Red Hat so they can better align their business strategies and customer needs. These improvements to Red Hat's partner engagement model and program will help enrich the partner experience and foster the creation of a shared ecosystem that will enhance their capabilities to better support customers.

“This latest evolution of Red Hat’s partner engagement model sends a clear signal to our partners that Red Hat is prioritizing the ecosystem as the primary driver of customer value,” he said. “To deliver on the promise of hybrid cloud to customers, it is critical that we innovate collectively and transparently and empower partners by Providing easy access to shared information and data so we can meet the unique challenges our customers face. “As a united front.” . Jorge Bairo, Director of Red Hat in Argentina.

A demonstration of the Red Hat Partner Practice Accelerator program

As part of this process, the Red Hat Partner Practice Accelerator focuses on identifying, training, validating, and motivating partners within the commercial sector. Includes mid-market and SME customers. Through this program, Red Hat enables partners to manage the full lifecycle of business customers and achieve differentiated and compelling business results by using… Red Hat Ansible automation platform And Red Hat OpenShift. The program brings together partners who have demonstrated advanced technical knowledge and proven business practices by earning Red Hat Professional Services credentials and certifications related to automation and application development. In this way, they are positioned as experts capable of designing and configuring customized solutions for business clients.

As experts in application automation and modernization, Red Hat Partner Practice Accelerator partners can help design and implement customers' digital transformation strategies, no matter how complex. To this end, these selected partners will have broad access to resources and professional services opportunities to enhance profitability, achieve market differentiation, and enhance customer success using Red Hat technologies.

Certified service partners currently participating in the Red Hat Partner Practice Accelerator include: Li9 Technology Solutions, Linux Plus, Sekom, and Stone Door Group.

Enhance training and training resources for partners

To support its existing engagement model, Red Hat is investing in giving partners greater access to open source resources, expertise, and solutions to simplify their operations with customers. In addition to continuous improvements in certification paths and partner credentials in Red Hat Partner Training Portal and increase the visibility of co-created solutions in Red hat Ecosystem Catalog Red Hat provides partners with a platform for on-demand product demos, including step-by-step instructions and customer discussion topics.

Red Hat beta platform, which will be available through Red Hat Partner Connect, will include demonstrations of several products and customer experience workshops. The Red Hat Demo platform will also provide participating partners with early access to demos of new product releases before they are generally available.

Availability

Red Hat plans to release the updated partner engagement model and programming in the second half of 2024. The Red Hat Partner Practice Accelerator is an invitation-only program and is now open to partners worldwide who meet the requirements. The Red Hat beta platform is scheduled to be available in May 2024.

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