Nearly 500,000 appointments at health centers in Malaga will be lost in 2023 due to laziness or forgetfulness.

Nothing more and nothing means Nearly half a million. This is total Missed appointments Last year in Health centers and clinics located in the province of Malaga because Users were missing. Outside Due to forgetfulness or due to reluctance not to cancel itBut the result was that these transformations could not be granted to other people.

According to the data you provided Health delegationlast year they were requested Primary health care There were a total of 6,702,146 appointments in the governorate, of which 496,039 were not made; That is, just over 7%. The numbers indicate cases of non-appearance in required shifts for all categories: Doctors, nurses, social workers or administrators. And both to Lack of physical appearance Like for Not answering the call A telephone appointment is required.

With the Primary care is highly saturated These numbers are on the table released by the Health Department campaign To raise awareness among the population responsible When you attend the requested shift, or if this is not the case, cancel it with advance notice so that it can be allocated to another user.

“People do not care about missing an appointment without canceling it, but this must be done because it harms the citizen, as no one else can use it, and the system, because it has a cost. We are all in the system,” reflects the head of the administrative service for serving citizens in Malaga Valle del Guadalhorce Health District, Maribel Gonzalez.

The campaign includes Various measures. Including transmission Letters to repeat offenders They start missing appointments until they realize that by not canceling them they are hurting another user. From 2022 it is also being developed Posters in health centers To inform you how to cancel or change an appointment, which is As simple as a question: Through the Salud Responde application, by calling 955545060, on the ClicSalud+ website, or directly at the health center. In addition, the locations of each clinic Papers on bulletin boards Details of missed shifts. “If you cannot come, please cancel your appointment, it may be you who needs it tomorrow,” urges the text, in which the total missing persons at each health center is highlighted in clear figures.

By regions in Axarchia Of the 805,004 requested appointments, 55,811 (6.93%) were not made due to user no-shows. Costa del Sol The numbers were 1,900,777 and 134,223 (7.06%), respectively. in MalagaThe numbers were 2,555,689 and 200,144 (7.83%), in La Vega de Antequera 560,971 and 46,066 (8.21%) in Serrania de Ronda 293,240 and 17,163 (5.85%) and in Guadalhorce Valley 586,465 and 42,632 (7.27%). In the case of the capital, Palma Palmilla, Ciudad Jardin, Puerto de la Torre, and San Andres Torcalare the health centers where the most appointments were missed. El Limonare, Cappuccinos and Cruz de HumiladeroThere is less.

Gonzalez explains There are very diverse geographic areas where users are missing To the appointment. the Health consultations It established a working group to analyze the data, as well as the measures implemented in those centers that further reduced no-shows. The goal is for the 7% to be much lower than that. In conclusion, the area's technique appeals responsible: “There are four channels open for any citizen to cancel or change an appointment if he does not attend. This will help give another patient an option to use it.